My Understanding of the 5-star Rating System

Julie and I have very different understandings of the 5 star rating system. Here’s what usually happens at a restaurant:

(Kevin nosily scrapes the last bits of food from his plate using his finger as a backstop instead of his knife)

Kevin: So how would you rate this restaurant?

Julie: I liked it! Maybe four or five stars?

(Kevin gives Julie a look of horror and confusion)

Julie: Oh, maybe more like three and a half stars

Kevin: Yeah, I was thinking three or four stars

We then (mis)remember how we rated other restaurants and try to slot this meal against those ratings. This process is haphazard at best.

And it’s not just restaurants: I’m consistently more critical than Julie on movies, books, and recipes. However, rather than accept that I am just a negative person, I instead embarked on an empirical study to prove that rating systems, not I, are the flawed party. Continue reading “My Understanding of the 5-star Rating System”